Frequently Asked Questions

The Beauty Collective Membership FAQ

  • When arriving to Blue Salon Suites, please TEXT when parked and please WAIT in you’re car upon arrival. Please aim to arrive no more than 5 minutes before your scheduled appointment time.

  • All required consent and consultation forms must be completed prior to your appointment. These forms help ensure the safety, comfort, and protection of both the client and artist.

    Consent forms are provided through the booking system and are also accessible via all linked booking platforms. Please review and complete all forms carefully, as contraindications, allergies, or other considerations may affect your eligibility for certain services.

  • Appointments must be rescheduled with at least 24 hours’ notice. A 15-minute grace period is provided for all appointments.

    Clients who arrive more than 15 minutes late without notice will be considered a no-show. No-show appointments are subject to a 50% charge of the scheduled service.

    If an appointment is rescheduled with less than 24 hours’ notice, the original booking deposit will be forfeited. Clients needing to reschedule are encouraged to do so through the booking system or by emailing cynartistri@gmail.com.

    Repeated no-show appointments may result in restricted future booking access.

  • A non-refundable booking fee is required to secure all appointments.

    Longer or premium services require a 25% booking fee, while shorter services may require a flat-rate deposit. All booking fees are applied toward the total cost of the service.

    The remaining balance is due at the time of service and may be paid through the booking system, Zelle, or Cash. Please bring exact change.

    If you’d like to pay by card, just note there’s a 2.6% + 15¢ Square fee added to your total.

    Gratuity is not required but always appreciated!

  • Providing a high-quality experience for every client is our priority. If you have concerns regarding your service, please contact us within 3 days of your appointment so we may review and discuss the matter.

    If an adjustment is deemed necessary due to application or product-related issues, a complimentary adjustment appointment may be offered at our discretion.

    Concerns communicated after the 3-day period, or issues resulting from failure to follow proper aftercare instructions, will require booking a new appointment at the regular service rate.

    All services and products are non-refundable.

  • Pricing and policies are subjected to change at any time and without notice.

  • I offer foreign fills for an up-charge of $45!

    If I do not think my lash technique will blend with what you have on, I will have to remove and start over with a newly placed set.

    Please be sure to check on box under “Add ons”

  • We kindly ask that you do not bring additional guests or children unless they have a scheduled service.

  • The Beauty Collective is CYN Artistri Co.'s exclusive membership designed for clients who receive lash and brow services regularly. Members enjoy monthly beauty credits, VIP booking privileges, exclusive rewards, and special perks throughout the year while maintaining their beauty routine.

  • Membership is $49 per month.

    Your monthly membership fee is automatically converted into a $49 Beauty Credit that can be applied toward eligible lash fill and brow services.

  • Your monthly Beauty Credit may be applied toward eligible lash fill and brow services.

    It cannot be redeemed for cash or transferred to another person.

  • No. Monthly Beauty Credits reset each billing cycle and do not carry over into the following month.

  • Members receive:

    • $49 Monthly Beauty Credit
    • $50 Birthday Beauty Credit during your birthday month
    • Complimentary $10 Quarterly Beauty Credit
    • Priority booking access
    • Priority waitlist access
    • Complimentary quarterly lash shampoo
    • Complimentary quarterly bottom lash add-on
    • Exclusive member-only promotions and rewards
    • Access to select extended-hours appointments (when available)
    • Seasonal beauty gifts throughout the year

  • No. The membership does not include complimentary services.

    Your monthly Beauty Credit is applied toward eligible services, and any remaining balance is due at the time of your appointment.

  • Yes. The Beauty Collective requires a 3-month minimum commitment.

    After the initial three months, your membership may be canceled at any time.

  • Yes. After your initial 3-month commitment, you may cancel your membership at any time before your next billing date.

  • No. Memberships, Beauty Credits, Birthday Credits, Quarterly Credits, gifts, promotions, and all member benefits are non-transferable and have no cash value.

  • Birthday and Quarterly Beauty Credits are intended as exclusive member rewards and are subject to their applicable redemption period. Unused promotional credits expire and cannot be exchanged for cash.

  • As The Beauty Collective continues to grow, membership perks may be updated, enhanced, or expanded to provide additional value to members. Whenever possible, members will be notified of significant changes.

  • The Beauty Collective is ideal for clients who receive lash fills or brow services on a regular basis and want to enjoy VIP perks, exclusive rewards, and priority scheduling while investing in their beauty maintenance each month.